Privacy Policy

• Camera frames never leave your device.Motion tracking runs entirely on the Tezeract's hardware. Frames are processed in memory and discarded.
• We collect what we need to fulfill your order, keep your account, and answer support questions.
• We don't sell your personal information. We share it only with the vendors that help us run the business (Stripe, our email provider, our hosting provider).
• You can ask us for a copy of your data, or to delete it, at any time.

"Tezeract", "we", and "us" refer to Tezeract, Inc., a Delaware corporation. You can reach us at privacy@tezeract.com.

From every visitor

• Basic request data — IP address, browser type, referring page. Most of this is stored hashed or aggregated.
• Marketing-attribution parameters (UTM tags) when you arrive from an ad or link.

When you buy something

• Email address, name, shipping address.
• Payment information is collected and stored by Stripe, our payment processor. We never see or store full card numbers.
• Order history and shipping status.

When you join our waitlist

• Email address and an opaque hash of your IP for dedup.

When you use your Tezeract device

• Camera frames stay on the device.The motion engine runs on the Tezeract's GPU. Frames are processed, the pose keypoints are sent to whichever app is running, and the raw frame is then discarded — it's never written to disk or uploaded.
• Basic device telemetry — software version, uptime, crash reports — so we can ship updates and fix bugs. Opt-out coming in a future update.
• If you opt into Tezeract+ cloud DVR, motion-triggered video clips are uploaded to our hosting (Cloudflare R2) and kept for 30 days. This feature is off by default.

• Fulfill your order and ship your device.
• Provide your account and any subscription services.
• Answer your support emails and contact you about your order.
• Send service emails (receipts, shipping updates, security notifications). These are not marketing emails.
• Send marketing emails only if you opted in via the waitlist or a separate signup. You can unsubscribe at any time.
• Detect, prevent, and respond to fraud, abuse, or technical problems.
• Improve the product — aggregated, de-identified usage data only.

We share data only with vendors who help us operate Tezeract:

• Stripe — payment processing. They get your name, email, billing address, and payment method.
• Resend — transactional email (order confirmations, password resets). They get your email and the email content.
• Supabase — database hosting. Your account and order data live here.
• Cloudflare — web hosting, image storage, DDoS protection. They see your IP and basic request data.

We never sell your personal information. We don't share with advertisers in a way that would qualify as a "sale" under CCPA. If that changes, we'll give you advance notice and a clear opt-out.

We may also share information if compelled by law (e.g., a valid subpoena), to protect our rights, or in a corporate transaction (merger, acquisition). In any sale or merger we'll require the acquiring party to honor this policy.

We use a small number of strictly necessary cookies to keep you signed in and to remember your cart. We don't set advertising or cross-site tracking cookies on this site.

Once we enable product analytics, we'll add a cookie banner and the option to opt out. Until then there's nothing to consent to.

Tezeract is designed for family living rooms and many of our games target ages 6+. The device is intended to be set up by a parent or guardian. We don't knowingly collect personal information from children under 13 outside of a parent-managed account. If you believe a child's information has been collected without parental consent, email privacy@tezeract.com and we'll delete it.

Depending on where you live, you may have the right to access, correct, delete, or export the personal information we hold about you, and to object to certain uses. To make a request, email privacy@tezeract.com from the address on file. We'll respond within 30 days.

California residents have additional rights under the CCPA, including the right to know what categories of personal information we've collected, the right to delete, and the right to opt out of any "sale" (we don't sell, so this is already the default).

We keep account information for as long as your account is active. We keep order information for 7 years to comply with tax and accounting requirements. We delete the rest when it's no longer needed for the purpose collected.

We use TLS for everything in transit, encrypted storage at rest, and least-privilege access controls. No system is perfect, but we treat your data with the seriousness it deserves. If we ever have a breach affecting your information, we'll notify you and the relevant regulators promptly.

We'll update this policy as the product evolves. Material changes will be highlighted on this page with at least 30 days of notice before they take effect, and we'll email registered users when we can.

Privacy questions: privacy@tezeract.com
Mailing: Tezeract, Inc., 1209 Orange Street, Wilmington, DE 19801, USA